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Returns & Exchanges / How to Cancel

Before returning any goods you should contact us to inform us of your intention to return and the reason for cancelling your order.

We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy Below. Our returns policy does not affect your statutory rights.

We are happy to accept any stock items for exchange or refund within 14 days of receipt of goods, provided the item is returned unused, in its original packaging and with the manufacturer's tags still attached. (This does not affect your statutory rights).

Incorrectly ordered, or stock items returned will be subject to a 20% restocking charge. Non-stock/special ordered items may not be returned unless specifically agreed by ourselves beforehand and will be subject to a minimum 20% handling charge.

All returns are at the customers cost, this includes any cost of sending item back.

 

Note for export returns: In order to avoid customs charges please mark the outside of your package; 'RETURNED GOODS FAILED SALE'

 

 

How to Change or Cancel your Order

If you have not confirmed your order

  • Click on "My Basket" at the top of the page

  • To cancel a selected item, tick the "Remove" box against the selected item and then click on the "Update" button

  • To change the quantity of an item, enter the required quantity in the "Quantity" box for each item and then click on the "Update" button

  • To cancel your order completely, tick the "Remove" box against each item and then click on the "Update" button

If your order has been confirmed

If your order has been confirmed and you need to amend it, please email us at info@addictionmotorsport.co.uk or telephone us on +44 (0)2085522997

If your order has been dispatched

If your order has been dispatched, you will also need to return the cancelled item(s) at your own expense to the address shown. We will refund the order or relevant part of it as soon as the goods have been received back in resale-able condition.

Please allow up to 30 days for cancellations.

Please enclose a copy of your original invoice with a brief description of the query to:
Addiction Motorsport Ltd, 93 Henniker Gardens, East Ham, London, E6 3HT, United Kingdom

We recommend that you use a registered postal service to return your item. Addiction Motorsport Ltd will not be held liable for the cost of return or lost parcels. 

Please note that for returned goods, we cannot refund the price of the delivery charge. 

 

 

Contact info:

Phone:

0208 5522 997

07812 911 997

e-mail:

info@addictionmotorsport.co.uk

Address:

93 Henniker Gardens

East Ham, London

E6 3HT

United Kingdom