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Stock Availability

We try to ensure that we have good stock availability of all products. However, some goods may sell faster than we predict. If the item you have ordered is not in stock, we will do our best to get it for you as quickly as possible. If we cannot get the item, we will cancel your order immediately and let you know by email. If we can get the item, but cannot deliver it to you within our delivery policy, we will email you with the option to cancel your order.

 

Delivery Policy and Costs

We are able to deliver to most countries, however we may need to contact you for more information prior to shipping to the USA, Australia and Russia.

 

Delivery within the UK (including Northern Ireland and the Channel Islands).

Those will be posted by Royal Mail 1st/2nd class up to 2kg (unless otherwise stated). Subject to stock availability and payment authorisation, we aim to dispatch all stock items within 1 working days, so please allow 2-4 working days for delivery for goods sent by Royal Mail. UPS will be used for all orders over 2kg with the exception of some large items which may be dispatched with Parcelforce.

Orders must be placed before 12 noon, Monday - Friday for goods to be despatched the same working day. Deliveries to Northern Ireland & Channel Islands will be a minimum of 48 hours.

 

Overseas Delivery (Europe & Southern Ireland)

All European orders are sent by International recorded service and a signature will be required on receipt.

Note: Delivery time to European countries takes 4-7 working days but You should allow up to 14 days for delivery from placing the order.

 

Overseas Delivery (Rest of the World)

All overseas orders are sent by International recorded service and a signature will be required on receipt. 

Note: Delivery time to countries like Australia or USA takes normally 5-8 working days but You should allow up to 21 days for delivery from placing the order.

All Overseas Deliveries

Note: You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law. 

Tax charges (Customs Information)

You will be responsible for any customs or import duties levied once the goods reach your country. Addiction Motorsport Ltd has no control over these charges and cannot predict what they might be.

 

Returns & Exchanges

Before returning any goods you should contact us to inform us of your intention to return and the reason for cancelling your order.

We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy Below. Our returns policy does not affect your statutory rights.

We are happy to accept any stock items for exchange or refund within 14 days of receipt of goods, provided the item is returned unused, in its original packaging and with the manufacturer's tags still attached. (This does not affect your statutory rights).

Incorrectly ordered, or stock items returned will be subject to a 20% restocking charge. Non-stock/special ordered items may not be returned unless specifically agreed by ourselves beforehand and will be subject to a minimum 20% handling charge.

All returns are at the customers cost, this includes any cost of sending item back.

Note for export returns: In order to avoid customs charges please mark the outside of your package; 'RETURNED GOODS FAILED SALE'

 

Damaged or Faulty Goods

Notification of all guarantee claims are to be made immediately (up to 2 days) by phone or email and to be confirmed in writing once a defect is discovered.

Any third party claims can only be met with prior agreement in writing from ourselves and must be addressed accordingly.

Damaged or faulty goods must be returned to us before a refund or replacement can be made.

 

Guarantee

All goods supplied are guaranteed in accordance with manufacturers/re-manufacturers specification or warranty. Some of the Products we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Products. If you are a consumer, a manufacturer's guarantee is in addition to your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

 

How to Change or Cancel your Order

If you have not confirmed your order

  • Click on "My Basket" at the top of the page

  • To cancel a selected item, tick the "Remove" box against the selected item and then click on the "Update" button

  • To change the quantity of an item, enter the required quantity in the "Quantity" box for each item and then click on the "Update" button

  • To cancel your order completely, tick the "Remove" box against each item and then click on the "Update" button

If your order has been confirmed

If your order has been confirmed and you need to amend it, please email us at info@addictionmotorsport.co.uk or telephone us on +44 (0)2085522997

If your order has been dispatched

If your order has been dispatched, you will also need to return the cancelled item(s) at your own expense to the address shown. We will refund the order or relevant part of it as soon as the goods have been received back in resale-able condition.

Please allow up to 30 days for cancellations.

Please enclose a copy of your original invoice with a brief description of the query to:
Addiction Motorsport Ltd, 93 Henniker Gardens, East Ham, London, E6 3HT, United Kingdom

We recommend that you use a registered postal service to return your item. Addiction Motorsport Ltd will not be held liable for the cost of return or lost parcels. 

Please note that for returned goods, we cannot refund the price of the delivery charge. 

 

Complaints

In the event of you having a complaint or problem with any aspect of our service or the products we offer, please telephone us on +44 (0)2085522997 or inform us by email.  We take all complaints extremely seriously and we will try to rectify any problem quickly and effectively.

We always welcome feedback from our customers and are continually looking at ways to improve our service.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and
look at the privacy statement applicable to the website in question.

 

Mis-pricing

Despite our best efforts, items in our online shop may occasionally be mis-priced. We verify prices as part of our despatch procedures and if the item's correct price is higher than the price shown online, we will contact you for instructions before despatch. We cannot confirm the price until you order.

Please note: All goods remain the sole property of Addiction Motorsport Ltd until paid for in full. 

 

Privacy & Security

We will always treat the information we collect from you as personal and confidential. Your details will only be used to complete orders, provide you with the best possible service. Your personal information will not be passed or sold to any third party or company (unless we are legally obliged to) without your permission.

The type of information we will need from you includes:

  • Your name

  • Address

  • Phone number

  • E-mail address 

Credit Card Security

 

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. 

 

They are not held in clear text on any web site and are not retained by us.

 

Liability for loss or damage

 “Addiction Motorsport Ltd” shall not be liable to the Client for loss of profits, goodwill or any type of special, indirect, incidental or consequential loss (including but not limited to loss or damage suffered by the Client as a result of an action brought by a third party) even if such loss was reasonably foreseeable or “Addiction Motorsport Ltd” had been advised of the possibility of the Client incurring such loss; and

“Addiction Motorsport Ltd” shall have no liability in respect of any product or services to be supplied by the Client or any third party.

Save as expressly provided herein, all other terms and conditions, warranties or representations whether expressed or implied (by statute or otherwise) relating to the Solution and the supply of the Solution or imposing liability on “Addiction Motorsport Ltd” is hereby excluded.

 

Trade Descriptions Act

Please note while all effort is made to give an accurate description and image of each product these should be used as a guide only, if you need further clarification please email or call us. Every care has been taken to ensure that the descriptions and specifications of our products on this web site are correct. However, whilst the colour reproduction is an extremely close representation, a slight variation in the actual goods can occur.

While we use reasonable efforts to include accurate and up-to-date information on the Website, we do not represent, warrant or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory right. 

 

Copyright

The copyright, patent, and other intellectual property rights ("IPR") in the Website of Addiction Motorsport and in particular any copy, photographs, layouts, logos and products unless expressly stated shall remain the exclusive property of “Addiction Motorsport Ltd”.

The Client agrees that copyrights to “Addiction Motorsport Ltd”' work shall remain the exclusive property of “Addiction Motorsport Ltd”, and that it will not use as a template, sell, transfer, publish, disclose or otherwise make the contents of the website available to third parties without “Addiction Motorsport Ltd”' prior written consent. Any rights granted to the Client under this Agreement shall not affect XS Online exclusive ownership of the website copyright.

 

Events outside our reasonable control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below.

An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

  1. we will contact you as soon as reasonably possible to notify you; and

  2. our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. 

Intellectual Property Rights

All brands that distinguish the products sold on this website or appear on the website are trade marks of their respective owners and they are used by us for the sole purpose of distinguishing, describing and advertising the products for sale. Use of any third party trade mark on the website does not create an association or connection with the third party in any way. Any registered trade marks are the exclusive right of their respective owners. Any unauthorised use of such trade marks is prohibited and may have serious legal consequences. 

The website is for your personal and non-commercial use. The content of this website is protected by copyright and other internationally intellectual property laws. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the website unless expressly authorised by us or the respective owners of the intellectual property rights. All rights reserved.

 

 

Contact info:

Phone:

0208 5522 997

07812 911 997

e-mail:

info@addictionmotorsport.co.uk

Address:

93 Henniker Gardens

East Ham, London

E6 3HT

United Kingdom